Terms & Conditions

General Terms

NUTRIBOX MEALS will not be liable for losses incurred due to unsuccessful deliveries where deliveries have been attempted on the date and time agreed. NUTRIBOX MEALS will not be liable for deliveries that have been damaged by weather conditions of left in an unsecured place.
If no delivery instructions are left by the customer then the consignment will be left at the premises where destined. Consignments will not be returned to the depot.
Do not consume a product if you have any doubts of whether the product is fit for consumption. Contact us immediately without attempting to consume the product.
NUTRIBOX MEALS will not refund an order on the basis of unsatisfactory taste to the consumer, your desired goals haven’t been met such as muscle gain. NUTRIBOX MEALS will explore all avenues to bring a satisfactory outcome.

New Customer Offers & Monthly Discounts

The new customer offer can only be used once at any given postcode

Your Account with NutriBox Meals

You must ensure that the details provided by you on your registration to NutriBox Meals are correct and complete. You can review your details by signing into your personal account on the NutriBox website account page here [https://www.nutriboxmeals.com/account]

Payments

All orders have to be paid for in full up front before the Wednesday ordering deadline. If your order has not been accepted/processed by this time your order will not be processed to be cooked and delivered.

Delivery

We currently deliver once a week.

Your meals will be delivered on a Monday between 10 am and 11 pm. DPD will send a 2-hour delivery slot on the day of delivery.

If you live in Essex your meals will be delivered on a Sunday between 10 am and 11 pm.

*Please note that all orders must be placed by Wednesday at 10 pm.

You do not have to be home to take delivery due to our temperature controlled boxes but we will need to know specific instructions of where to leave your box which must be added in the checkout process.

Cancellation & Amendments

Cancellations are to be advised 48 hours before expected delivery as is any amendments made to your order.